Following a market survey that identified Ferm Huishoudhulpen as the best candidate, the municipality of Zemst has made arrangements to ensure a smooth transfer. These arrangements are laid down in a cooperation agreement.
The agreement stipulates that Ferm will maintain the signaling function for potential issues concerning the elderly and vulnerable residents. The continuity of service provision is central. Clients will pay an administrative contribution of €2.50 per hour worked.
The transfer is motivated by the fact that the service has been loss-making for years, with an average annual loss of approximately €300,000. Furthermore, home help with service vouchers is not considered a core task for a local government. The transition to Ferm also offers employees more opportunities for career advancement within a larger organization.




