Zemst Home Help Service Transfers to Ferm

The municipality of Zemst is transferring its home help service to Ferm Huishoudhulpen due to losses and a focus on core tasks.

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Generic image of a hand signing a document on a wooden desk, with a blurred background of a government building.

The municipality of Zemst is transferring its home help service to Ferm Huishoudhulpen following a market survey. The transfer aims to ensure continuity and a smooth transition for clients and employees.

Following a market survey that identified Ferm Huishoudhulpen as the best candidate, the municipality of Zemst has made arrangements to ensure a smooth transfer. These arrangements are laid down in a cooperation agreement.
The agreement stipulates that Ferm will maintain the signaling function for potential issues concerning the elderly and vulnerable residents. The continuity of service provision is central. Clients will pay an administrative contribution of €2.50 per hour worked.
The transfer is motivated by the fact that the service has been loss-making for years, with an average annual loss of approximately €300,000. Furthermore, home help with service vouchers is not considered a core task for a local government. The transition to Ferm also offers employees more opportunities for career advancement within a larger organization.
Based on information from the official source: Gemeente Zemst (27/10/2026)