Financial aid for energy bills during winter months

Residents of Tessenderlo with a prepaid meter may be eligible for minimal gas or electricity supply during the coldest months.

Generic image of a digital prepaid electricity and gas meter with a glowing screen, in a blurred living room interior with warm lighting.
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Generic image of a digital prepaid electricity and gas meter with a glowing screen, in a blurred living room interior with warm lighting.

Residents of Tessenderlo who are customers of Fluvius and have a prepaid meter may be eligible for a minimal supply of natural gas or electricity during the winter months.

The scheme, running from November to March, offers financial support for recharging the prepaid meter. This aims to ensure homes can remain heated during the winter months.
To apply for this minimal supply, an appointment must be made with the social services department. A social worker will assess the application to determine if the applicant meets the conditions and what support can be provided for better energy management.
The conditions for this scheme include: Fluvius must be the supplier, and payment must be made via Prepaid (digital meter with prepayment). Additionally, the home must be heated by natural gas or a hybrid heat pump, and the home must be insufficiently heated during the winter period.
Those making an appointment should bring their identity card, bank details, Fluvius customer number or EAN number, and an overview of previous top-ups.
Based on information from the official source: Gemeente Tessenderlo (06/11/2026)