An external supplier, Vanden Broele, with whom the municipal administration collaborates, has been affected by a cyberattack. This supplier provides the eSignFlow application used for digitally signing documents. As a precautionary measure, the municipality asks residents to be extra watchful for suspicious emails, text messages, phone calls, and payment requests.
During the cyberattack, an unauthorized person gained access to certain data held by the supplier. The exact consequences for the municipal administration have not yet been confirmed.
Residents are advised not to click on links in unexpected messages, never to share personal information, passwords, or codes, and to carefully check unexpected payment requests before paying. Messages in the My eBox environment should be accessed directly through the official environment or a trusted application. If in doubt about the authenticity of a message from the municipal administration, it is recommended not to respond, click, or pay, but to contact them first using the official contact details on the municipality's website.
The municipal administration is closely monitoring the situation with the involved parties.
