City of Halen Launches WhatsApp for Faster Contact

New communication channel makes it easier for residents to ask practical questions and receive information.

A smartphone displaying the WhatsApp chat interface for Stad Halen, including a QR code and welcome message. Blurred Flemish urban architecture is visible in the background.
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A smartphone displaying the WhatsApp chat interface for Stad Halen, including a QR code and welcome message. Blurred Flemish urban architecture is visible in the background.

The city of Halen has launched a new communication channel via WhatsApp, making it easier for residents to ask practical questions and receive information.

Residents of Halen can now also easily reach the city via WhatsApp. This new communication channel aims to make it even easier to contact city services for practical questions about services, activities, roadworks, waste collection, or other city-related information. Messages are exchanged one-on-one and are only visible to the sender and the city employees monitoring the services.
Besides being a convenient way to ask questions, WhatsApp also enables the city to inform residents more quickly about important announcements, unexpected situations, changes due to roadworks, temporary disruptions, adjusted services, or other practical information that needs to be shared promptly. This ensures that relevant information reaches residents even faster.
Using it is simple: scan the QR code provided with this article, send the pre-typed text in the automatically opened WhatsApp message, and receive a welcome message with more details about how the service works. The city can be found under the name Stad Halen, using the same number as the telephone reception.
WhatsApp is an additional service. Contact via phone, email, or a visit to the reception remains possible, of course. With this new channel, the city aims to make its services more accessible, allowing everyone to reach them in the way that best suits them.
Based on information from the official source: Stad Halen (06/10/2026)