Residents of Heist-op-den-Berg can now handle various civil affairs easily online. Via the website heist-op-den-berg.be/burgerzaken, citizens can choose which declaration they wish to make and then register it online.
The process uses itsme or a Belgian eID with a card reader, leading to ‘Mijn Burgerprofiel'. There, the form is completed online. The application must then be approved by the partner in their own Burgerprofiel. Once completed, the local authority receives the declaration.
If additional documents are required, the declaration is incomplete, or questions arise, the local authority will contact the citizen. Upon completion, the citizen will receive a confirmation receipt.




