An increasing number of households and businesses are making it a habit to monitor their energy consumption online. Via mijn.fluvius.be, launched in early 2020, customers with digital energy meters gain free, detailed insight into their electricity and gas consumption. Solar panel feed-in can also be monitored. Customers can view their electricity consumption by quarter-hour and gas consumption by the hour.
On average, around 2,600 unique visitors daily check their consumption or consumption peaks. The data is strictly personal and requires a one-time registration using eID or Itsme. Customers can grant permission to share their data, for example, with their energy supplier's app or the V-test from the Flemish Utilities Regulator.
Digital meters enable smarter energy use by providing insight into consumption and feed-in. This facilitates new applications such as monthly billing and dynamic energy contracts. The meter data also helps Fluvius to monitor the electricity grid more effectively and plan investments.
Currently, 85 percent of Flanders is equipped with digital energy meters, totaling 5.2 million meters. The milestone of 1.5 million accounts on Mijn Fluvius shows that customers are increasingly using the digital meter to understand their energy consumption.
